Customer Information

Goods are provided to you on approval and legal title to the goods will not pass to you until the 14 days post-delivery period has expired. On receipt of the returned goods, Anode Supplies will give you a full refund of the amount paid or an exchange/credit as required. If you return goods on which you have received a discount/offer, that discount/offer will no longer apply if you fall below the discount/offer threshold. 

The contract in respect of sale of goods between Anode Supplies and you requires that you return the goods to Anode Supplies on cancellation. This does not affect your statutory rights. Please have a look at our 'Hassle Free Returns' policy for details of how to return goods to us.

The contract for the sale of the goods will be formed when we send e-mail confirmation to you that we've dispatched the product to you at the address you provide us with. 

Acceptance will be complete at the time that we send this email to you. It's worth remembering that any products on the same order which we have not confirmed in the confirmation email to have been dispatched do not form part of that contract. We reserve the right to change at any time any of the details of the goods on the site, including prices, weights and dimensions. We reserve the right to change these terms and conditions and we advise that you read through them each time that you use the site. To securely receive payments over the internet, we use third party Secure Sockets Layer (SSL) technology to protect your personal information and payment details. We take security seriously and have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. Although we do our best to keep your personal information secure, we cannot however guarantee the security of your information transferred to our site. 

This website, its content and any contracts arisen out of it are governed by and in accordance with English law. All contracts are conducted in English and by entering into a contract both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales. We welcome orders from most overseas addresses. Orders must be paid for by credit card, direct money transfer or BACS payment. Goods will only be sent after payment in full is received. Local import duties may be payable on receipt. VAT will be deducted where appropriate. 

Please note however that this site and its contents do not form an agreement between Anode Supplies or Medsale Brokerage Ltd. and a customer in a jurisdiction in which the products offered for sale would go against any local, regional or national laws. If you know that it would be illegal for us to sell our products in your country, please do not order items from our site.

Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own lawful, personal, non-commercial use is prohibited without the prior permission of Medsale Brokerage ltd. You may not reproduce, publish, transmit, publicly perform, distribute, display, modify, adapt, bundle, alter, create derivative works of the site, sell or participate in any sale of or exploit in any way, any of the contents, the site, or any related software in whole or in part without our express prior written permission.

Anode Supplies will also do its best to allow you uninterrupted access to the site 24 hours per day, but access may be suspended, restricted or terminated at any time. By using the site, you acknowledge that you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment that you use in connection with Anode Supplies’ site. Of course, this statement does not affect your statutory rights as a customer. To the extent permitted by law, Anode Supplies will have no liability to you in contract, tort (including negligence) or otherwise for any loss (including loss of profit), cost or damage (whether indirect, consequential, or otherwise) suffered as a result of your use of the website or from use of information passed through the website, even if we are aware of the possibility of such loss. 

Additionally, we shall also not be liable to you for a breach of these terms and conditions or a failure to perform if the delay or failure is due to a cause beyond our reasonable control. Anode Supplies’ total liability for any claim howsoever arising shall not exceed the price paid for the goods supplied by Anode Supplies to the customer, together with any postage costs incurred. We do not however exclude or limit our liability in respect of death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation. You must use the site for lawful purposes only. 

By registering with us you recognise that you are responsible for all access made to the site using the log in details that you provide us with. As with all passwords and usernames, it is important that you keep them confidential at all times. If any part of these terms and conditions is unlawful, void or for any other reason unenforceable, then that provision shall be cut out of the terms and conditions and shall not affect the validity or enforceability of any of the remaining provisions. 

Also, if we fail to enforce a right under these terms and conditions, it does not mean that we do not have the right to enforce other rights, or the same type of right at a later stage. No part of these terms and conditions are enforceable by anyone who is not a party to them in accordance with the Contracts (Rights of Third Parties) Act 1999.

If at any time you would like to know what data we hold about you, please submit a request in writing to us and after we have verified it is ask for correctly we will issue the data.